Retail Operations Account Manager (Luxury Fashion)

  • Location

    West London

  • Sector:


  • Job type:


  • Consultant:

    Tania Gudka

  • Email:

  • Phone:

    07776 511597

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 4 years ago

  • Duration:


  • Expiry date:


  • Consultant:


  • To develop retail action plans for accounts to achieve financial Business Plan targets
  • Working with Senior Account Managers to agree targets
  • To ensure business partners are working within the parameters of our vision, to give customers the best retail experience
  • Identify and incorporate new opportunities, operational activities and work streams that maximise sales and service opportunities
  • To maximise business partners sales through developing and managing the local relationship with retail managers 
  • Keeping abreast of group wide developments and projects to identify and implement tactical opportunities, marketing promotions and joint initiatives to grow penetration and Spend Per Buyer/ Spend Per customer
  • Assist with setting up new retail locations being the first point of contact and acting as a conduit for all operational queries such as recruitment, stock management and deliveries (This includes ensuring databases are correct) 

  • Experience within Luxury Retail or a high street operations environment. 
  • Experience identifying sales driving projects and/ or customer experience enhancing projects
  • Clear communicator and influencer
  • Strong financial and analytical skills 
  • Ability to deliver challenging and demanding targets as well as being able to identify new tactical opportunities to grow revenues 
  • Good planning and organisational skills 
  • Highly self-motivated and team player 
  • Proficient on Excel and PowerPoint and using spread sheets to manage large amounts of data 
  • Knowledge/experience of business planning process and Oracle system desirable